We’re sorry to announce the closure of our prepaid program on March 31, 2018. You can still use the card and any balance you have in your account before, and we recommend that you spend or withdraw the entire available balance by this date. In case you want to withdraw your balance to a bank account, please fill out the withdrawal form. The withdrawal operation will take place and will be charged according to terms & conditions. New card orders are no longer possible.

As soon as we launch our replacement program later this year we will be glad to inform you. For this purpose please send us an E-mail to support@excelera.ro with your contact data.

For any questions, please contact customer support by E-Mail support@excelera.ro,

Thank you for being with us!

Regards,

The Excelera Prepaid Team